Sheldon Anthony IO

The concept of hyperautomation entails identifying, vetting, and automating as many processes as possible, using methodologies such as robotic process automation (RPA), low-code application platforms (LCAP), artificial intelligence (AI), and virtual assistants. By using these tools, organizations can automate the process of digitalizing and structuring data and content, such as the digitization of paper records and the sorting of them. The digital-first world will force organizations to accelerate digital transformation plans through IT and business process automation.

Relying on manual human business processes which can easily be automated by computers is no longer feasible and it could threaten your organization's survival eventually. It opens your organization up to operational inefficiencies and errors that could have been avoided by automation. The implications of relying on these manual processes may affect every part of your organization, from your reputation to quality control to the bottom line. If the excuse is it is to keep people employed, think again.

The UiPath team assisted a large European hospital with RPA transformation. With 2000 employees, the hospital was dealing with 70,000 emergency visits and 300,000 outpatient visits per year. There was a manual working pipeline, with every process based on paper. As they transitioned to the digital system, they found that the manual entry of paper files into a digital database was taking too much time. When the hospital upgraded its information system, it struggled to update digital records. Also, it made inventory management difficult since 20-30 percent of hospital supplies were used. The hospital was able to streamline its workflows and activities once it implemented an RPA. They were able to maintain quality inventory and optimized it with previous needs and patterns. By automating 80% of the process, they minimized claim processing costs by up to 75%.^[1]

The pace of business continues to accelerate, making automation more important in daily operations. By automating, we save time and money that can be invested in other productive activities. Besides reducing human error, it can also save businesses huge amounts of money. Automated processes have numerous benefits, but the most important is that they eliminate the repetitive tasks that take employees a great deal of time. Employees can instead focus on their talents and work on more creative projects by automating these mundane tasks. Hyperautomation plays a key role when an organization has legacy operations or low automation levels. By automating digital processes and infrastructure, organizations can increase productivity, agility, and efficiency. Efficiencies are gained by automating the most important processes in their business. Hyperautomation comes from overlaying automation with advanced technology, which allows your organization to do more. Gartner predicts that by 2025 the market for software that enables hyperautomation will reach nearly $860 billion, with a CAGR of 12.3%.^[2] With hyperautomation, you identify, evaluate, and automate as many business and IT processes as possible using a business-driven, disciplined approach. 

Automating things tends to delay or pause us because we are usually concerned about a reduction in the workforce. By removing much of the manual labor involved in data integration, automation increases productivity by making data more easily accessible and transferable. People will spend less time seeking information and organizing it because they will find it faster. An organization's people will have more time and will be able to concentrate on creative and strategic decisions. To keep up with and prepare for this change, it will be helpful for people to pick up more skills, become familiar with emerging technology in their respective fields, and experiment with robotic process automation, artificial intelligence, and machine learning technologies on their own, so they can adapt to using and understanding technology. Organizations can become more cost and resource-efficient because of digitization, allowing them to thrive in a competitive environment. The primary goal of hyperautomation is to transform both legacy and modern machines and processes using artificial intelligence, machine learning, and robotic process automation.