Sheldon Anthony IO

The growth of citizen automation development platforms reflects a fundamental shift in how we approach automation. These platforms are empowering individuals and businesses to take control of their workflows, reducing costs, and improving productivity. According to Gartner citizen automation development platforms (CADPs) are projected to grow at the fastest pace, with a 30.2% growth forecast for 2023.^[1] As these platforms continue to evolve and become more sophisticated, we can expect to see even greater adoption of automation technology in all areas of our lives. In this blog post, we will explore the three critical reasons why there is a surge in their demand:

1. Ease Of Use

   One of the main reasons for the growth of citizen automation development platforms is their ease of use. These platforms are designed to be user-friendly and intuitive, allowing users to create an automated process with a few clicks, without the need for coding experience. Many organizations struggle to complete their automation projects due to a shortage of IT experts. Their user-friendly functionality is offering an easy way for business to automate their daily workflows and save costs that would have been spent on hiring IT experts to handle the complex coding work. 
   

2. Affordability

   Unlike traditional automation tools, citizen automation development platforms are much more affordable, making them accessible to a wider range of users. This is because these platforms operate on a subscription basis, with users paying a monthly or yearly fee to access the software. Additionally, the low learning curve means that users can quickly become proficient in using the platform, reducing the need for expensive consulting services or technical support.

3. Versatility

   Citizen automation development platforms are highly versatile and can be used to create a wide range of automation solutions. Whether it is automating mundane administrative tasks or creating interactive chatbots for customer service, these platforms can help users streamline their workflows, increase efficiency, and reduce errors. By providing users with tools to create custom automation solutions, these platforms are empowering them to innovate and find new ways to use automation technology.

4. Streamlined Workflows

   They provide out-of-the-box pre-built integrations as well as custom API integration with hundreds of applications. This enables businesses to integrate multiple systems and data more easily, creating a streamlined workflow process. Citizens can automate everything from their work routines, like sending emails, sharing files, and extracting data to back-office workflows like integrating business intelligence and compliance tools. Code-free development on CDPs provides a framework for citizens to create workflows better, and faster, with agility and ease in collaboration.

As more organizations realize the benefits of automation, they are turning to these platforms to streamline their operations. These platforms will continue to grow in popularity as businesses look to gain a competitive advantage in their respective markets.