The journey to modernize legacy systems is fraught with challenges, but Generative AI offers a promising path forward. By embracing this technology, business owners can overcome the limitations of outdated systems, drive innovation, and secure a competitive edge in the digital age. The future is bright for those willing to take the leap into AI-driven modernization.
Legacy systems, often the backbone of many organizations, are deeply entrenched in daily operations. They are reliable but rigid, making it difficult to adapt to new business needs or integrate with modern technologies. The dilemma for business owners is clear: continue to rely on these aging systems and risk falling behind, or undertake a costly and complex modernization project.
The Office of Recovery Services (ORS), a division of the Utah Department of Human Services (DHS), faced significant challenges with its 25-year-old mainframe system, the Office of Recovery Services Information System (ORSIS). This COBOL-based system was crucial for managing child support and Medicaid recovery but had become a bottleneck due to its outdated technology, high maintenance costs, and difficulty in finding skilled personnel. The COBOL-based mainframe restricted the ORS’s ability to adapt and scale its business processes. Maintaining the legacy system was expensive and resource-intensive. Finding staff proficient in COBOL and mainframe technology was increasingly difficult. The system’s limitations hindered the ORS’s ability to provide timely and efficient services to thousands of families relying on child support. Deloitte, in collaboration with AWS, implemented an automated transformation of the ORSIS system. Using innoWake™ technology, Deloitte transformed 2.5 million lines of COBOL code into Java, modernizing the application without manual rewriting. The new system was deployed on AWS GovCloud, ensuring high availability, security, and scalability. AWS services like Elastic Load Balancing and Auto-Scaling were utilized to manage varying loads efficiently. Jenkins and SaltStack technologies were employed for automated code deployment and infrastructure management. The new system processes 600,000 transactions per day, significantly enhancing operational efficiency. Infrastructure procurement and setup times were reduced from weeks to hours, lowering overall costs. The Java-based system allows for easier augmentation of new developers and improved batch performance through horizontal scaling. The transformation ensured minimal disruption to day-to-day operations, maintaining service continuity for the families dependent on child support. The modernization of the ORSIS system by Deloitte and AWS demonstrates the transformative potential of AI and cloud technologies in addressing the challenges of legacy systems.[2]
Generative AI offers a compelling solution to this dilemma. Unlike traditional AI, which relies on predefined rules and data sets, Generative AI can create new data, code, and even entire systems based on learned patterns. Generative AI can automate the code conversion process, reducing the time and cost associated with manual rewriting. By simulating and testing new systems in a virtual environment, Generative AI ensures a smoother transition with minimal impact on ongoing operations. With the ability to generate new solutions and optimize existing ones, Generative AI empowers businesses to innovate continuously. Generative AI-driven systems are inherently scalable, allowing businesses to grow and adapt without the constraints of legacy infrastructure.
Imagine a world where your business seamlessly integrates cutting-edge technologies with your existing systems, ensuring both continuity and stability. With Generative AI, this vision becomes a reality. Picture your operations running smoother than ever, allowing you to respond swiftly to market changes and customer demands. Automation and optimization streamline your processes, cutting costs and boosting productivity. By embracing Generative AI, you place your business at the forefront of technological advancements, securing a competitive edge and ensuring long-term success. This is the future of your business—agile, efficient, and ready to lead in the digital age.
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